If you still do not feel heard
Sometimes reassurance helps. Sometimes you still need more information. You are allowed to ask for the reason, the plan, the review point and who is responsible for the next decision.
The core question
“What has been checked? What is the plan? When will this be reviewed again? Who is responsible for the next decision?”
You could say
“I understand you are reassuring me, but I still feel worried. Please can this be reviewed by the senior midwife, obstetrician or doctor responsible, and can the plan be explained clearly?”
Please record this
“Please can you record in my notes that I raised this concern, what I reported, what was checked and what the plan is?”
I have been told it is nothing to worry about, but I still feel worried
A stronger set of phrases for when reassurance is not enough.
More ways to be heard
Ask who is making decisions and when you will be reviewed again.
Phrases for when pain, worry or symptoms are being minimised.
Questions to ask before you leave.
Ask for your concern and the advice given to be recorded.
Ask what happened, whether anything is being reviewed and what support is available.